Patients are seen by appointment. Each physician may have a slightly different schedule for appointments during these hours. While we do try to accommodate “walk-ins” without an appointment, we cannot guarantee that a doctor will be available to see you or how long you will have to wait to be seen. If you have a medical need and your schedule makes committing to a time difficult, let us know your situation, and we will do our best to accommodate you.
Generally, the last appointment of the day will be at 3:45. This allows us the time for us to care for all patients in the office, report test results to patients, and return messages left for us that day.
We expect there will be times that you need to be seen urgently. Therefore, we reserve certain appointment times to accommodate these situations. It is our policy that anyone who needs to be seen urgently can and will be seen by one of the doctors within one business day, and usually the same day. In the unlikely event we are unable to do so, we will do our best to help direct your care.
Appointment scheduling is based upon appointment type. Performing a physical exam or “check-up” requires more time than treating a sinus infection. We reserve specific appointments for more extensive or comprehensive appointments. Addressing multiple problems in one office visit may require a follow-up visit to have enough time and information to complete the evaluation. Please be as clear as possible as to the nature of your appointment, so that we may schedule your visit appropriately.
We understand that your time is valuable. Our goal for scheduling is to try to balance our availability to all patients with adequate time to listen, examine, test, diagnose, prescribe, and discuss all issues you have. It is not our policy to overbook our schedules.
To help us stay on schedule:
- Keep your personal and insurance information up-to-date before coming to your appointment by submitting it by fax using downloadable forms or through our patient portal.
- Bring your insurance card (your secondary insurance card too), and check that all of your information is current and correct.
- (If required by your insurance plan) Select a physician in our practice to be your primary care physician before coming to your appointment.
- Come in at least 15 minutes early to your appointment if you are either a new patient, have not been in the office in over a year, or have ANY changes to your insurance benefits. Otherwise, arrive a few minutes earlier than your scheduled appointment time.